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Commercial Finance Business Partner

  • London
  • Finance
  • Full time
  • R-0002332


Born on the steps of a Vegas hotel, we were always going to be troublemakers. We started from one belief: that small businesses deserved better. 

Paymentsense Ltd was founded in 2009. 

With financial success, an impressive trophy cabinet (The Sunday Times Tech Track, Inc 5000, Great Places To Work to name a few) and a culture to be proud of, we knew we had built something great. In 2019, with 85,000 customers while steadily onboarding 2,500 more each month, we knew our customers could be happier, so we ripped up the rule book. To become genuinely customer-first in our culture and thinking, we identified all our customers' pain points and created 'The Wall of Pain'. That's when we knew that to offer the best solutions, we needed to build a new product. 

Enter, Dojo.

Dojo represents an enormous organisational shift; we had to restructure how we thought and did things. In a year since we officially launched Dojo, we've welcomed over 20,000 new customers, 500 new team members and called two brand new offices home. We've evolved into a dynamic, product-led business creating our own payments products, integrated card machines and transaction monitoring app. Here, we go home each day knowing we've made a difference —our industry-leading NPS score and 5-star Trustpilot rating tells us that! 

At Dojo, we are curious, relentless and customer-obsessed. Our ambition is much greater than getting business owners paid. We're turning transactions into meaningful relationships with a set of tools and technology designed to empower businesses to thrive in the experience economy.

Enabled by technology, but powered by people.

As we enter our next growth phase and embark on another exciting shift towards a B2B2C model following the acquisition of queue-management system and consumer app, Walkup, we have a lot of work to do. Over the next year, the business will transform again as we steady the ship for multinational growth and product diversification. We're looking for people who can enhance our agility, ambition and risk-taking mentality while turning us into a well-oiled machine that's well-positioned to shape the experience economy.

The role

This role is part of the Decision Support team which is a high performing, specialised group working directly with the Exec team and Founders. As we enter into our next phase of rapid growth and prepare for imminent international and product expansion, it is more crucial than ever for us to ensure we scale in a commercially sustainable way. 

This is a perfect role for someone who  has an entrepreneurial streak and wants to own their own path to success. You’ll be working directly with our Heads of Product to help build ‘business cases’ for product-led innovations. You’ll have a high level of autonomy and responsibility, with the opportunity to make a meaningful contribution to the direction of the company’s investment strategy. 

What you will do...

  • Rapidly build a solid understanding of our business, industry, and our products through data analysis and modelling.

  • Drive our major product & tech initiatives by partnering with Heads of Product to understand the underlying costs and returns on investment on our planned products and innovations. 

  • Own inputs to financial planning & forecasting cycles: business partnering to build robust forecasts/models with business areas and work closely with FP&A team to design, maintain & evolve financial models.

  • Drive the in-flight commercial performance of the business through accurate, timely, commercial insights on our product roadmap. Assess risks/issues and propose actionable solutions.

  • Partner with all Finance areas to make sure you have a rounded understanding of the financial impacts across the business.

  • Advise on deal making & contracts, maximising our commercial position. Identify opportunities for revenue growth or cost savings.

  • Influence and improve decision making - the insights and analysis should drive impact across the business. 

What you will bring...

  • You are naturally curious about what makes a business tick and have a high degree of business acumen.

  • Demonstrable experience in forecasting, business partnering, financial modelling & analysis.

  • You can work with minimal direction and are comfortable in an ambiguous, fast-paced environment.

  • Proven experience in partnering with stakeholders including department leads and becoming their trusted advisors.

  • Prioritise across multiple tasks/projects and work to tight deadlines.

  • Hands-on and enjoy supporting colleagues, projects or tasks both big or small.

  • Excel modelling skills are required; SQL skills are a plus. It is essential though that you can use data to cut through complexity and communicate insights in a clear and simple manner.


On top of a top quartile salary that reflects your skills and the markets we operate in, we've built a benefits package to show you how much we care about:

  • Your growth with our ever-growing talent and leadership development offer and regular feedback through CultureAmp and Trust Cycles. 

  • Creating connections with our social clubs, communities, celebrations, social channels and more.

  • Looking after your mind with support from our Employee Assistance Programme, access to Spill therapists and our mental health champions. 

  • Doing wellbeing properly with Vitality Health Insurance, free eye tests – plus, get those endorphins flowing with on-site fitness classes including yoga, boxing and HIIT. 

  • Protecting you and yours with Group life assurance, our salary sacrifice pension plan and 26 weeks full pay maternity and 10 weeks full pay for secondary carers after a year’s service

  • Helping you give back with Payroll Giving (donate to a cause or charity of your choice, tax-free!) and a whole host of fundraising events for charities chosen by our employees

  • Giving you the extras with up to 30 days holiday, a dog-friendly office, cycle to work scheme, season ticket loans and Dojo perks our platform with plenty of tasty hospitality and retail discounts.

Diversity & Inclusion

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward.  We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, neurodiversity or disability - whoever you are, if you’re curious, relentless and customer-obsessed, we want to hear from you.


Working From Home?

More and more, people are talking about going back to the workplace and the new normal. At Dojo, we’re thinking of it as a Better Normal. That means offering our Dojo-ers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their roles.

We’re also aware there are times when working together in person is the best way to get things done. Our founders and executive team hold a fundamental belief that social connection creates innovation. We’re very proud of our incredible connective spaces, which have been designed with collaboration front of mind —and they're dog-friendly so you can bring your best friend! Our London office recently won gold for Interior Design at the London Design Awards and we’re looking forward to emulating that success in our new Bristol and Hull offices too. We expect our Dojo-ers to connect in their hubs (that’s what we call our offices). That said, there’s no one-size-fits-all solution, so we expect all Dojo-ers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Dojo, our Talent Acquisition Team is happy to answer any questions.

Once you apply, your application will be reviewed by a committee of employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info? Check out our careers page:

For Recruitment Agencies

We do not accept unsolicited CV, biography and/or other candidate material received from any third-party recruitment agency or organisation under any circumstances without the prior written approval of a member of our Talent Acquisition team.

Please do not contact us with unsolicited submissions as they will not be recognised by us for the purposes of 'ownership' of any candidate.