Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here .
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
As part of the Growth Tribe, you will partner closely with Commercial Heads to ensure our Field Sales Channel, some 500+ Self Employed Payment Consultants are supported and upskilled to achieve best in class sales performance.
This will include maximising blended learning opportunities using our LXP platform that’s set to launch at the end of this year as well as building out learning pathways that are fit for scale and can be used when going into new markets.
You’ll collaborate closely with our Talent Development team to create innovative ways to develiver adaptable training needs, whilst ensuring alignment and the embedding of our 70/20/10 learning culture.
What you will do…
Support a regional team of self-employed Payment Consultants and own their onboarding learning pathways
Design & deliver best in class learning content & pathways with a focus on value based selling as well as clear objectives and deliverables
Working with a top-class Digital Enablement team to deploy innovative, scalable learning solutions that go beyond the classroom, including self-directed learning, technology-based learning, learning on the job etc.
Champion & promote user generated digital learning content on our new LXP Thrive Platform
Use data to inform decisions, tracking and measuring the impact of the learning programmes tied to our overall Commercial/Growth strategies
Be accountable for timely delivery, implementation, quality and impact metrics of relevant development offerings
Be true SME to the growth tribe and demonstrate learning expertise, championing and promoting the learning offerings
What you will bring…
A good understanding of value based selling and ideally a previous background in sales; working with Self-Employed teams.
The ability to manage multiple projects at any one time
You can work with minimal direction and are comfortable in an ambiguous, fast-paced environment.
Excellent experience in building effective relationships and communicating with a range of internal and external stakeholders
First class presentation, facilitation and content-creation skills
Good understanding of 70-20-10 and self-directed learning
A curiosity to learn, develop, and challenge yourself and inspire those around you to do the same
Proficiency experience with LMS & LXP learning platforms
At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed .
Creating a more diverse, equitable and inclusive Dojo
Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo.
Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.
We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process.
Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers .