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Accounts Receivable Associate

  • London
  • Finance
  • Full time
  • R-0002407


We’re Dojo

Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

The Role

Having just launched our new acquiring product, Dojo 2 years ago, we’re adding customers to our books in the thousands. Each month. That mean’s invoices galore and a rapidly growing Finance Department. The Accounts Receivable Specialist will support our Finance Manager; strengthening operational finance. This role is absolutely critical to ensuring our invoice collections are accounted for correctly and bad debt is managed effectively

What you will do...

  • Raise invoices, cash allocation, deal with queries, credit control, debt collection, cash forecasting and any other associated activities.

  • Reconciliation of internal systems on a periodic basis to ensure accurate and true billing.

  • Reconciliation of sales ledgers versus customer accounts to highlight correct open items.

  • Highlight discrepancies in the reconciled data to internal & external stakeholders to achieve resolution.

  • Manage bad debt process and implement controls around it

  • Understand end to end AR process and impact on wider accounting and business impact

What you will bring...

  • Demonstrable intermediate Excel Skills and comfortable working with large spreadsheets and datasets.

  • Have a strong attention to detail.

  • Be able to provide examples of your previous experience of engaging with customers.

  • A curious mindset

  • Experience working withing a fast paced, scaling business, with exopsure to or experience in Sales Ledger/Account Receivable (although not a pre-requisite)

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. 

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.

We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. 

Find out more about our benefits and what it’s like to work at Dojo at