Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The role

Design is an essential component of what makes our brand authentic. It communicates, drives awareness, creates stickiness and most of all it sets us apart from the competition. As a Designer, this is the perfect time to join Dojo. With a ton of investment in R&D, we’re on a mission to empower small businesses in the experience economy through payments technology and alongside Product, Engineering and Sales you will help with that transformation.

You will work closely with the Head of Design, the design team and Marketing department to continuously shape our brand across print, digital, above-the-line and direct response formats.

Excellent conceptual designs will inform all touch-points of the business. This isn’t a traditional agency role and as such, you’ll need to have a strong character, a sense of conviction and the ability to inspire others with your ideas, ingenuity and endeavour.

What you will do…

Working closely with the design team to develop a system for print collateral to ensure our sales partners have tools they need to be successful in selling our products
Working as part of the design team you’ll support our Channel Marketing function with their design requirements (brochures, reports, web assets, sales collateral, events, trade shows and emails etc)
Design and support the development of new features across multiple applications such as flyers, brochures, events and more
Manage the delivery of the briefs/concepts through to final deliverables, ensuring all artworks are delivered on time and to specification
Present ideas and creative work to stakeholders and the wider marketing team
Working closely with the wider creative team with the enhancement of the dojo brand through areas such as photoshoots, product launches and packaging of our products

What you will bring...

Experience working in a junior to mid-weight design position with a focus on print and/or events
Extensive experience in Adobe Creative Suite applications (Photoshop, InDesign, Illustrator) along with other visualisation / tools such as Miro and Google slides etc
Deep knowledge of best practice print design, creative direction, bringing your own original ideas to convey freshness and relevance to campaigns and events
An eye-catching portfolio that demonstrates a blend of commercial, digital and print design
Versatility - the ability to be able to jump from one project to another, working on different projects simultaneously
Working in a fast-paced, high-intensity environment where you are expected to quickly adapt to new circumstances or juggle multiple daily tasks and deadlines.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram .

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