Description
We’re Dojo
Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here .
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
The Role
If you love to develop cutting-edge automated solutions to tough business problems and craft game-changing insights with data, that change how an organisation operates, this is a role for you.
At Dojo, the data function is a fascinating space, where you can really make an impact from day 1. You will have the opportunity to play an important role in its development. We want you to bring your expertise with technology and experience in solving commercial problems into an environment where you’ll be working alongside other experts in both domains to scale our processes and make smarter decisions.
What you will do…
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You’ll help to shape the direction of the data organisation through the adoption of new best-in-class data sources, services and tools to ensure we’re staying ahead.
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You’ll work across the organisation to identify opportunities to improve decision making, designing and delivering solutions that make us smarter, quicker and faster with every release.
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As you develop in the company, you’ll acquire an in-depth understanding of one or more areas of the business, acting as an advisor and partner and help improve performance outcomes through the use of data and technology.
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You’ll help to shape our unit and organisational KPIs and ensure the data and reporting is there to support them.
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You’ll be raising the bar.
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You'll be supporting tech and product within our Customer Success squad.
What you will bring…
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You have a strong academic background in computer science, information systems, engineering, machine learning or other quantitative subject.
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You have experience with SQL.
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You’ve got experience in developing data reporting and BI solutions in commercial environments. You know how to shape requirements and work productively to achieve impact.
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You’ve got a keen eye for detail and are renowned for having high standards in your work.
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You’re the commercially-minded person in the engineering discussion and the person pointing out the technical considerations in the meeting of business people.
Preferred:
You’ve got experience with:
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Looker
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MPPs, especially BigQuery and Snowflake
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dbt for transformation
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Cloud services and infrastructure, especially Google Cloud Platform
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You’re comfortable working in an agile environment
Our values
At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed .
Creating a more diverse, equitable and inclusive Dojo
Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo.
Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.
We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process.
Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers .
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