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Software Development Engineer in Test - Customer Enablement

  • London
  • Technology
  • Full time
  • R-0002892

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The role
Our Customer Enablement tribe empowers customers by giving them the resources they need to use to achieve the desired results from using our products. The tribe continuously works on educating customers, providing self service tools and guidance and leveraging data ensuring that what we release is robust & resilient.
As an SDET, you will continually evaluate and improve processes as well as support our customer's growth.This comes with a high amount of autonomy to drive new work flows, implement new technologies and assist Developers across the business to have a quality focussed mindset.
What you will do...
  • Advocate a quality mindset within our software engineering functions, encouraging group responsibility for ensuring the quality of the code that we release.
  • Create frameworks to identify problems quickly, and robust remediation strategies to ensure they don’t reoccur.
  • Engage in scoping exercises to make sure that quality is embedded in projects even before they start.
  • Use the autonomy you’re given to be forward thinking, researching and implementing best practices as the testing landscape continues to evolve.
  • Promote quality across the business, working cross function to ensure alignment across not just software engineering, but also Product, Security, SRE and more.
What you will bring...
  • Experience in working with and testing Microservices/APIs.
  • Demonstrable a high level of competence within coding, ideally with exposure to some of the following:  C# .Net Core, Java, GCP, etc.
  • A history of implementing reliable test automation (unit/integration/performance) into CI/CD.
  • Experience at all levels within the testing pyramid.
  • Effective communicator with an ability to influence.
  • Experience implementing quality as a mindset within a fast moving organisation.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at . Learn more about Life at Dojo on LinkedIn and Instagram .