Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role

Reporting to the Director of Talent Development, the Early Careers Programme Manager will sit within the Talent Development function, but work closely with other areas of the People Team such as Talent Acquisition, DEI, and People Partnering.

This role will ensure that the early careers and talent accelerator proposition supports the development of Dojo’s junior talent pipeline, whilst fostering an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. Partnering closely with the business, this role will oversee the school leaver, student and junior talent pipelines (and supporting programmes, combining local market knowledge and demands of our international expansion ambitions). It will contribute heavily to each of our four People team strategic pillars.

What you will do…

Business Partnering:

Lead the end-to-end development of early career initiatives and programmes, including but not limited to graduate schemes, apprenticeship programmes, internships, work experience and returnships
Help devise and lead on the apprenticeship strategy and levy utilisation and act as a subject matter expert on the scheme
Partner with the People Partner team to identify entry level roles in the forecast and devise approach around those - with an initial heavy focus on our Product Organisation
Continuous improvement mindset - gather and provide regular feedback and insight, using it to proactively think of new ways to improve our early career programme employee experience, talent management practices and career development opportunities

Delivery of Initiatives:

Lead on the delivery of early career programmes - including assessment centres or other recruitment initiatives, producing and maintaining training packs/material, facilitating and scheduling sessions and engagement activities, monitoring and reporting attendance, and ensuring overall smooth and successful onboarding
Ensure a consistent and exemplary candidate experience, covering the full lifecycle (attraction, recruitment, onboarding and retention) across all of the early career programmes - considering as well as keep warm strategy activities for our returning graduates and interns
Maintain and create partnerships with appropriate schools, colleges, universities and others
Regularly check-in with early career individuals, sharing feedback with the the team to identify interventions to support their development

Diversity, Equity & Inclusion:

Create strong and inclusive communities for our early career groups (main point of contact for individuals and their managers) - to allow individuals to build and maintain a strong network
Participate in the D&I working group and work towards group D&I goals to deliver the people team agenda
In partnership with Talent Acquisition - determine, establish and introduce new talent pool sources and/or partnerships e.g. with schools, universities, career centres and more to ensure the business has future-focussed talent pools and pipelines

What you will bring…

Proven experience in an Early Careers lead role.
Extensive experience in programme development: Design, delivery and evaluation.
Experience of working with apprenticeship providers and an understanding of the UK apprenticeship levy.
Strong partnership capability - you are a strong collaborator and will support and challenge
Strong collaboration and co-creation capabilities, working with the specialists across the business to deliver the programme.
Multi-cultural sensitivity; able to handle sensitive information with sound judgement, discretion and confidentiality.
Strong partnership capability - you are a strong collaborator and will support and challenge
High Emotional Intelligence
Ability to Think Big and evolve strategy and use data in decision making and storytelling to Drive Results
Agile working style and ability to work at pace on multiple initiatives

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram .

#LI-Hybrid