Creating a more diverse, equitable and inclusive Dojo
Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.
The Role
An exciting opportunity to join the Consumer Products Tribe working on a wide range of innovative data problems as part of a high performing and experienced Data Team. You’ll have the opportunity to become an expert in data from a variety of sources: Sales systems, Operations systems, Products and user behaviour data, working closely with senior team members to drive value cross-functionally within the tribe.
About The Tribe
Mission: Enabling consumers to grab a table anywhere, anytime!
The Consumer Products tribe is in a unique position within Dojo. We work on both B2B and B2C products, building a marketplace of Restaurants and Consumers. Our data comes from a wide variety of sources which reflects the multitude of problems the tribe is tackling, for our restaurant customers, our consumers and our internal stakeholders. We have an opportunity to make an outsized impact both on Dojo and the world in which we operate.
What you’ll do:
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Support the data needs of the tribe through your use of dbt, looker and other tools to deliver scalable data products.
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Work with technical and non-technical stakeholders to deliver projects, refine KPIs and upskill on self-service solutions
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As part of the AE Chapter, contribute to the development of your craft at Dojo through demos and knowledge sharing.
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Collaborate with representatives of other departments such as Sales, Ops, Product and of course, other tribes.
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Work closely with Data folks in other tribes to leverage the best of what Dojo has to offer.
What you’ll bring:
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You can break down and explain complex processes, requirements and data pipelines to both technical and non-technical stakeholders.
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You know how to shape requirements, work productively, communicate with your stakeholders and organise resources.
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You can understand and manipulate large datasets, combining data from multiple sources to obtain the required results.
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You can communicate effectively within a team and with non-technical and technical stakeholders alike to understand requirements.
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You have got a keen eye for detail and have high standards in your work.
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You can work effectively in an agile and fast-growth environment.
About Dojo
We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
Our values
At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Our way of working
Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.
Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram .
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