Creating a more diverse, equitable and inclusive Dojo
Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.
At Dojo, we're passionate about our brand. Alongside our industry-leading product offering, we believe it's the thing that will accelerate our growth. That’s why we’re looking for a brilliant Brand Marketing Executive to help tell Dojo’s story and set us apart from the crowd through campaigns, content and experiences.
Reporting to the Senior Brand Marketing Manager, this is a unique role that requires a superstar self-starter to make their own. You will need to be able to execute brand activation strategies, whilst also rolling up your sleeves and working as part of our growing brand team. You will play a key role in the launch of new international markets and your objectives will be focused on improving brand awareness and sentiment amongst our B2B customers, consumers, candidates and the wider payments industry.
What you will do...
Execute brand engagement events for external audiences, such as workshops, launches and roundtables, to build advocacy among customers, partners and media
Identify and support external brand partnerships and brand growth opportunities aimed at enhancing Dojo’s reputation and relevance
Drive cross-platform campaign activity, liaising with Creative, Product Marketing, CRM and other marketing stakeholders
Generate opportunities for multi-audience brand storytelling through customer-led content to support relevance in earned, engagement in social, and attention on owned platforms
Scope and report on success metrics and campaign performance
Keep a close eye on B2B and B2C industry trends and activity, creating awareness among the wider team
What you will bring...
Previous experience working on recognised brands in a high-growth, fast-paced environment, either agency or in-house
Creativity & a keen desire to test and learn new tactics and initiatives
Resilience and adaptability in rapidly-changing circumstances
Strong project management skills, with the ability to manage multiple projects simultaneously and deliver efficiently
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with external and internal stakeholders
Analytical mindset and the ability to use data and insights to make informed decisions
Familiarity with multi-channel marketing tactics, including email, social media, content marketing, and webinars
We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Our way of working
Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.