Creating a more diverse, equitable and inclusive Dojo
Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.
We are seeking a talented individual to supercharge our International efforts. This is an exciting role within our Commercial team. You will develop and implement the international commercial strategy, ensuring a successful launch and scaling up in each country.
You’ll need to be a skilled communicator and decision maker who works fast and can quickly identify what works. The role has full autonomy and will involve working cross-functionally to execute new initiatives and improve on existing ones.
What you will do…
Plan, organise, and lead the acquisition strategy for the International Go-To-Market
Acting as the main commercial representative for international expansion, take the lead and work with wider stakeholders across commercial, product, marketing, and operations to ensure the Go-To-Market plan is well communicated and lands with impact
Translate the strategy into tangible working plans for the rest of the commercial team, keeping track of progress of the plan, and ensuring that commercial activities are on track for new market launches
Identify, recommend and implement new opportunities for growing international business development, including TAM and risk analysis
Gather insights and market data on the self employed model to help build a winning proposition
What you will bring...
Strong project management skills to handle multiple initiatives simultaneously.
Comfortable operating in an ambiguous, fast-paced environment.
Excellent relationship-building and communication skills to collaborate effectively with various internal and external stakeholders.
To have launched a new product in a new market
We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Our way of working
Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.