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ESG & Policy Manager

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role

We are looking for a smart, ambitious, driven ESG and Policy Manager to assist with a broad range of ESG and policy related matters at Dojo. You will need to hit the ground running from the start, so we are looking for self-starters who relish that kind of challenge and enjoy a fast paced environment. This is a new role for Dojo and you will be a key member of our broader group Legal & Compliance team, reporting directly into our General Counsel initially and working closely with the People team, alongside the wider business.

What you will do…

  • Oversee the development and review of new and existing ESG related initiatives, with a focus on governance, including policies, procedures, KPIs and reporting frameworks, ensuring compliance with applicable regulations.

  • Develop and manage our ESG reporting and broader suite of policies and procedures.

  • Provide subject matter expertise on ESG best practices, competitor performance and industry trends; recommending actions to best align and prioritise our efforts.

  • Be an SME on ESG topics and legislative requirements within the business

  • Support the implementation of our ESG related strategies, in conjunction with other teams.

  • Build an ESG dashboard to track and report  performance against key objectives

What you will bring…

  • A strategic and self-motivated approach and be comfortable in developing and delivering our ESG strategy.

  • A thorough understanding of reporting frameworks and industry standards relating to ESG disclosures.

  • Comfortable with delivering relevant training, where required.

  • Natural curiosity for and desire to be involved in a wide range of ESG, policy and procedure related matters affecting our business.

  • Interest in working with an e-money and payments business; ideally one focused on merchant acquiring, and an enthusiasm for innovation in technology.

  • A team player with great people skills and a good sense of humour who can effectively and efficiently collaborate, building relationships with colleagues throughout the business.

  • An analytical mind able to “see” the complexities of relevant matters but then simplify issues for others.

  • A pragmatic, commercial and creative approach to problem solving and decision-making.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at . Learn more about Life at Dojo on LinkedIn and Instagram .