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Product Marketing Manager, International Portfolio

  • London
  • Marketing
  • Full time
  • R-0003259

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The role

PMM at Dojo sits at the intersection of our customers, our product, and the commercial organisation. Our team is responsible for embedding market knowledge and customer segmentation within product teams so that we build products our customers need and love. Your mission is to help bring global Dojo products to market in partnership with local sales & marketing teams. 

What you will do...

  • Know our customer segments, market dynamics, and competitive landscape in great detail for all international markets

  • Help the team prioritise growth initiatives by bringing a specific market, competitive, and customer perspective to these discussions to increase adoption 

  • Share market and global best practices with local teams to support and accelerate their growth.

  • Set up product feedback loops to inform roadmaps and associated business plans for the international products portfolio per market

  • Partner with the Marketing and Commercial teams as well as your local marketing and sales counterparts to create a go-to-market plan and the resulting product launch materials and sales collateral for international markets

  • Work with BI/Product Analytic teams to implement a measurement and tracking framework to manage performance/adoption of product launches

  • Work with the global portfolio PMM team and local marketing teams to articulate the product value proposition for key customer and buyer segments in each market

What you will bring...

  • Experience in B2B product marketing for a tech or payment lead product

  • Experience managing large scale product launches and go-to-market campaigns across marketing and sales channels

  • You’ve worked in and thrive in fast growth companies

  • You love to be at the intersection of strategy and execution, knowing your vision is only as good as the results you deliver

  • Clear commercial acumen; you understand the trade-offs between optimising revenue, reducing operational costs, and you’re able to play with multiple levers (price, promotion, positioning, placement) to achieve your goals

  • A willingness to roll up your sleeves and get things done at pace, leveraging strong prioritisation and organisational skills

  • Strong collaboration and communication skills, articulating complex ideas in effective and understandable ways

  • A bias for action where no task is too big or too small

  • Additional spoken language (French, Spanish, German) highly preferable 

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at . Learn more about Life at Dojo on LinkedIn and Instagram .