UK London
|Partnerships UK
|10 Apr 2024
|R-0003421
Creating a more diverse, equitable and inclusive Dojo
Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.
The role
The success of our partners is integral to our mission — making payments effortless. We can't be truly customer-first without empowering our 100+ partners with the tools they need to use and integrate with our products effectively. We need someone to be the technical glue between them and us and keep up the momentum from adoption to activation and beyond.
Through a combination of working with product, technology, marketing and our partnerships channel, your focus will be ensuring our partners' voices are heard throughout the business. You'll help them build better products for their customers by using our products and technologies.
This role would suit someone who can be an evangelist for our products and partners, helping shape our roadmap (and theirs) by providing insight and business cases.
What you will do...
Work with our partners - Independent Software Vendors - to solve their payment problems and create opportunities by advocating our tech and products.
Help bring the voice of our partners into the product and tech teams and ensure the products and features we build are suitable for our partners from a business and technical viewpoint.
Work with the internal teams to prioritise and cost/benefit partner requests.
Assist in Go To Market strategies and rollouts for our products, focusing on partnerships and our mutual customers.
Provide technical knowledge and expertise to the partnerships channel and internal teams
What you will bring...
A background in programming with experience of integrating and coming up with solutions for B2B partners.
Educated to degree level or equivalent within a computer science or business discipline.
Partnership relationship management with a focus on technology.
Experience in engaging, building, or growing developer communities
Outstanding written and verbal communications skills with the ability to translate complex technical concepts into simple and intuitive communications.
Confidence presenting to large audiences (50+), both via Zoom and in person at face-to-face events.
About Dojo
We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.
Our values
At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Our way of working
Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.
Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.