Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The role…

Join Dojo on our mission to become the most trusted payments provider for independent businesses. As the Regional Sales Manager, based in our Milan office or working remotley, you will be instrumental in building and accelerating the growth of our field sales across your region. This role is pivotal as it spearheads our expansion into the Italian market, marking the first step in our broader European launch.

Reporting to the General Manager, you will lead a team of 5/10 direct field sales professionals and 3/4 field manager for our indirect channel, shaping their success and paving the way for Dojo's impact on businesses across Italy. This position holds significant importance as we establish ourselves in this key market, setting the groundwork for our continued success in upcoming European locations.

What you will do...

Shape and execute our field sales strategy: Take ownership of developing and implementing effective field sales strategies to drive growth and meet targets.
Build a team of employed field sales consultants and indirect channel manager: Recruit, train, and manage a high-performing team to ensure they deliver exceptional results.
Drive exceptional performance and results: Set and monitor performance metrics, providing guidance and support to ensure the team exceeds targets.
Contribute to cross-functional initiatives: Act as a vital link between internal teams and the field, championing a culture of excellence and collaboration.
Support the partnership team in order to maximise sales opportunities and align their efforts with the overall sales strategy.

What you will bring...

Experience in the card payment industry: Proven background working in the card payment sector.
Field and payment consultants experience: Hands-on experience in the field working with payment consultants.
Track record as a field sales manager or consultant: Demonstrated success as a field sales manager or consultant in the payments industry.
Proven ability to execute sales strategies: Track record of successfully executing sales strategies in high-competition markets.
Motivational leadership skills: Ability to motivate and manage teams effectively, even in remote work settings.
Strong communication and interpersonal skills: Excellent communication and relationship-building skills to collaborate with sales and cross-functional teams.
Commitment to Italy: Dedication to spending the majority of working time in Italy, supporting the sales region and enabling the success of the sales team.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast.

Our values

At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

Head of Sales (North Italy)