Data Lead - Consumer Products

The Role

Within Dojo, the Consumer Products Tribe sits at the intersection of Dojo’s B2B2C ambitions with a mission “To create a world where you can access the experience economy anywhere, anytime”.

We are looking for an experienced Data Manager who will lead the data strategy of the Consumer Tribe and a cross-functional team of 5 talented data professionals, working embedded in the Tribe.

You will be part of an established, multidisciplinary leadership team working closely with your product, design, engineering, sales and product marketing counterparts. You will also be part of the Data Chapter Leadership team, a role model for data across Dojo and collaborating closely with the Director of Data.

Our data comes from a wide variety of sources which reflects the multitude of problems the tribe is tackling, for our restaurant customers, our consumers, and our internal stakeholders. The problem space is complex and the potential impact for Dojo and the wider ecosystem is huge!

 

What you’ll do…

• Proactively lead the identification of areas of risk or opportunity, utilising tools for scalable and actionable access to data and insights, delivering it to stakeholders at all levels of seniority

• Collaborate with interdisciplinary teams to refine or define KPIs on what success looks like.

• Partner with PMs to develop rigorous insights to inform prioritisation and recommendations, planning of the product roadmap, as well as tracking measures of success - to improve customer and consumer outcomes

• You’ll help to shape the direction of the wider data organisation leading the adoption of the best-in-class tooling already available across the tribe

• As you acquire an in-depth understanding of the Consumer Products Tribe, you’ll act as a champion for the tribe to evangelise data standards and processes within and across others.

 

What you’ll bring:

• We are seeking a talented data leader who can cut through complexity to provide pragmatism and clarity. You will have strong people and product leadership and management skills, with the ability to motivate and inspire your team and the broader data community leading by example.

• You will have a proven ability to build relationships and influence stakeholders, including at the exec level. You will help shape the strategic direction of the Tribe and support that with a data strategy and its execution.

• You care about customer impact and consistently ensure work is aligned to strategic priorities, maximising impact in the short and medium/long term. You are the Customer-focused person in the engineering discussion and the person pointing out the technical considerations in business forums.

• You will have a passion for mentoring and coaching and will provide technical leadership to your team and the Tribe across multiple disciplines (eg. analytics, ML, engineering).

• An applied understanding of descriptive and predictive analytical concepts. You’re able to implement core data-driven frameworks like customer segmentation and user personas.

• You are familiar with experimentation methodologies, and OKR framework, and understand how to build metrics to measure your team and Tribe’s impact.

• You think about data as a product and can work collaboratively with other data leads across the company to efficiently capture and transform data and create new revenue and better customer experience opportunities across the company.