Insight Analyst - MarTech

UK London

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Digital Marketing

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30 May 2024

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R-0003562

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

 

The role:

If you love to develop cutting-edge automated solutions to tough business problems and craft game-changing insights with data that change how an organisation operates, this is a role for you.

At Dojo, the data function is a fascinating space, where you can really make an impact from day one. You will have the opportunity to play an important role in its development. We want you to bring your expertise with technology and experience in solving commercial problems into an environment where you’ll be working alongside other experts in both domains to scale our processes and make smarter decisions.

What you will do:

  • Analyse marketing data to gain insights into customer behaviours, campaign effectiveness, and ROI.
  • Optimise landing pages, website user experience and conversion funnels, identifying opportunities to improve conversion rate and user engagement, through testing, heat-maps, user behaviour analysis.
  • Collaborate with cross-functional teams to optimise marketing spend and drive customer engagement.
  • Work closely with the Marketing team to support the build, maintenance, and optimisation of marketing dashboards in PowerBI/Looker/Google Data Studio or similar.
  • Help establish best practices for consistent and accurate data and insights access and promote a self-serving data culture.
  • Present findings and insights to stakeholders, guiding data-driven marketing decisions.

What you will bring:

  • Strong SQL knowledge and experience working with large datasets
  • Strong analytical and problem-solving skills, with a keen eye for detail and ability to perform robust data validation checks.
  • Strong business acumen and the ability to connect data insights to business objectives.
  • Experience with Google Analytics (including GA4) and Google Tag Manager (GTM) skills.
  • You know how to shape requirements and work productively to achieve impact.
  • You will be able to add to our collaborative culture and work with a range of stakeholders with varying technical skillsets.

Ideally you will also have experience with:

  • Our specific tech stack: BigQuery, Databricks, and Google Cloud Platform (GCP).

  • Experience in working with marketing teams, where you have supported in; measurement frameworks, attribution and prediction models, data transformation and integration via CRM, Web and Ad platforms.

  • You know how to lead and execute a BI project from requirements gathering to satisfactory delivery, communicating to your stakeholders proactively and organising resources.

  • You can capture people’s attention and explain complex ideas whether you’re presenting to a room full of senior leaders or writing documentation.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 
 

Our values

At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 
 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at dojo.careers . Learn more about Life at Dojo on LinkedIn and Instagram.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.