UK London
|Platform
|27 Nov 2025
|R-0004341
We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
About the role:
Dojo has scaled to become one of the fastest-growing payment providers in Europe, processing millions of transactions daily. But our ambition doesn't stop at merchant payments—we are continuously evolving the technology that powers them.
We are looking for a Lead Product Manager - Platform to treat our internal platform as a product and our engineers as the customers. You will spearhead the mission to "rethink developer experience" at Dojo, owning the strategy for a new Internal Developer Portal - that consolidates our various portals into a single pane of glass that unifies our infrastructure, observability, and documentation.
This isn't just about building tools; it's about crafting golden paths that remove friction, automate compliance, and allow our engineering squads to focus on what they do best: shipping value. You will be the connective tissue between our Platform teams and the wider engineering organisation, using rigorous data and empathy to measure and improve true developer productivity.
What You Will Do:
Own the "Single Pane of Glass": Define and execute the roadmap for Dojo’s Internal Developer Platform (IDP). You will transform disjointed tools into a unified, self-service ecosystem that acts as the source of truth for Service Ownership and System Health.
Measure What Matters: You will identify relevant quantitative frameworks (like SPACE and DORA and beyond) and qualitative metaphors like regular developer surveys to measure satisfaction, flow, and cognitive load to ideate and ruthlessly prioritize your roadmap.
Champion the Developer Journey: Map the end-to-end lifecycle of a Dojo engineer, from onboarding to production deployment. Identify "toil" and bottlenecks, and drive features that enable flow state.
Automate Governance: Work with Security and Engineering leads to embed policy-as-code into our templates and better visibility of infrastructure cost management. Ensure the "easiest way" to build at Dojo is also the secure, compliant and cost effective way.
Evangelise & Engage: Treat the platform as an internal SaaS product. Run beta programmes, user interviews, and roadshows to drive adoption and gather qualitative feedback from our polyglot engineering teams (Go,.NET, Python).
Influence Platform’s Roadmap: You directly and indirectly steer and influence the roadmap for Platform’s entire portfolio based on the finding from developer journeys and the success factors of the IDP.
Team Management: You will potentially lead the Sr PM and work closely with the Platform Leads to drive product practices across the Discovery and Delivery phases
What You Will Bring:
Product Mastery: 5+ years of proven experience as a Technical Product Manager, ideally within Platform Engineering, Cloud Infrastructure, Developer Experience or an internal platform.
Technical Fluency: You speak the language of engineers. You are familiar with the cloud-native landscape (GCP, Kubernetes, Backstage, Terraform etc.) and understand the nuances of microservices architecture. You may have even been an engineer who has moved into product management.
Data-Driven Mindset: You are comfortable analyzing data alongside qualitative survey results to build a compelling business case for platform investment and leverage your technical background to bridge the gap between business needs and engineering execution
Customer Obsession: You understand that your "customers" are your colleagues. You have high empathy for the engineering experience and are relentless in solving their pain points.
Collaborative Spirit: You thrive in cross-functional teams and can influence stakeholders without direct authority.
People leadership: Experience directly managing others is a good to have, with the ability to coach a PMs.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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