Internal Communication Lead, 8 month FTC

London

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People Experience

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4 Aug 2026

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R-0004809

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

 

The role  

We are looking for an Internal Communications Lead to join the People Experience team on a 8 month contract.

As Internal Communications Lead, you will play a critical part in keeping the business aligned, informed and engaged. Working as part of a wider team, your specific focus will be managing Dojo’s business-wide, business-as-usual internal communication channels, and delivering our internal events programme. 

This is a fast-paced, highly operational role. We are looking for a natural organiser who is passionate about people, excels at cross-functional collaboration, and is excited to roll up their sleeves and deliver from day one.

What you will do...

  • Manage BAU internal communication channels: Coordinate and execute our core day-to-day internal communication channels (e.g. weekly newsletters, monthly All Hands, digital signage) ensuring we maintain a reliable, high-quality drumbeat of business news and information.
  • Deliver business-wide messaging: Partner with cross-functional stakeholders to build tactical communication plans and craft materials , ensuring company initiatives are surfaced in the right way and at the right time.
  • Execute impactful events: Own the coordination and delivery of our internal events and activities calendar across our 8 sites, working closely with the wider team to foster community, cohesion, and cultural alignment.
  • Knowledge and information management: Maintain and update core company knowledge resources, ensuring our people have access to the up-to-date information they need to do their best work.

What you will bring...

  • Hands-on internal communication experience: Proven track record of managing internal communication channels and drafting business-wide copy, ideally within a fast-paced or scale-up environment.
  • Exceptional communication: Ability to write clear, engaging, and compelling copy that translates complex business updates into digestible employee messaging.
  • Event management: Demonstrated experience managing projects, events and associated budgets end-to-end and within tight timeframes.
  • Proactive stakeholder management: Confidence partnering with and gathering information from stakeholders of all levels and locations to drive collaborative execution.
  • Adaptability and speed: A solutions-driven mindset with the resilience to navigate a fast-moving environment, pivot quickly when priorities shift, and maintain high delivery standards.

 

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

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Dojo is a trading name of Paymentsense Limited. Copyright ©2026 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment services.