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Lead Analytics Engineer

  • London
  • Data
  • Full time
  • R-0002438

Description

We’re Dojo

Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here . 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

The Role
As the Lead Analytics Engineer within Growth you will lead the design, implementation and continuous improvement of our commercial, sales and marketing data. Working closely with our Platform, Engineering and Operations teams you will be at the forefront of building a robust framework to support all our insights, reporting, decision making and compliance needs across Dojo.

What you’ll do...

  • Supervise and prioritise the work of a cross-functional data team building world-class scalable data-marts and automations

  • Design & develop data models and visualisations to monitor and forecast key metrics

  • Manage projects within Growth to make business changes as seamless as possible

  • Be responsible for automating and optimising key business processes in the Growth area

  • Drive adoption and use of self-service solutions in Looker to provide clear views of of key metrics for executives, managers and staff

  • Support business projects and initiatives, applying commercial initiative and statistical rigour to any conclusions

  • Work with our Platform team to constantly evolve and improve our data ingestion platform

What you'll bring...

  • Experience leading projects or teams to achieve a desired outcomes in agile and fast-growth environments

  • You have experience working with data warehousing, visualisation or ETL

  • You have worked with commercial, sales or marketing data, ideally in a start-up or scale-up environment

  • You can break down and explain complex processes, requirements and data concepts to both technical and non-technical stakeholders

  • Demonstrable experience in developing analysis in commercial environments. You know how to shape requirements, work productively, communicate with your stakeholders and organise resources

  • You can communicate effectively within a team and with non-technical stakeholders to understand requirements

Ideally you will also have experience with...

  • Handling and working with international data

  • Machine Learning methods and approaches

  • BI dashboarding and self-service tools, especially Looker

  • Python coding and scripting

  • MPPs, especially Snowflake or BigQuery

  • dbt for data transformation

  • Git version control

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed . 

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. 

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.

We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. 

Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers . 

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