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Talent Acquisition Manager, Field Sales

  • London
  • People
  • Full time
  • R-0002572

Description

We’re Dojo

Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

The Role

We started building Dojo with a mission to become the most trusted payments provider for small and mid-market businesses. On our journey so far, we’ve achieved a perfect trustpilot rating, a top of market NPS score and we’re currently onboarding upwards of 7500 businesses each month. This incredible success is enabled by a team of 500 strong (and growing) self-employed payment consultants whose job is to help prospective customers understand the value Dojo products can bring to their business.

As Talent Acquisition Manager for our Field Sales teams, you will impact Dojo’s potential for growth in a big way and be responsible for setting the strategy and vision for payment consultant hiring.. You will lead a team of 5 and be a partner to our Commercial Management team.

What you will do…

  • Partner with the commercial leadership to define and implement hiring strategies and delivery plans that enable continued growth

  • Take a quality first, fast-paced approach to attracting, engaging and selecting the talent.

  • Manage, hire our talent acquisition team that focus on PC recruitment; currently a team of 5

  • Use data to your advantage; to not only improve our processes but to better our understanding of the talent market

  • Develop and implement initiatives to continuously improve candidate experience

  • Partner with the wider TA, People & Development teams to work on a range people projects focused around process improvement and best practices e.g reward benefits

  • Educate the wider business on the talent market

What you will bring...

  • Extensive experience leading recruitment teams that focus on high volume, commercial recruitment within a fast-paced environment

  • Experience of operating at a strategic level and collaborating with Exec

  • Strong communication skills, with the ability to influence senior stakeholders through the use of data and market intelligence

  • Proven track record of delivering results in a talent acquisition team

  • High level of analytical skills with a clear data-driven mindset

  • Experience of managing and developing talent acquisition specialists

  • Strong project management skills, with the capability to lead complex, cross-functional initiatives

  • Commercial acumen and a desire to understand talent trends and the fintech market.

  • A passion for providing industry leading candidate experience

  • Proven track record of successfully applying diversity equity and inclusion practices

  • Innovative, adaptable and solution orientated

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. 

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.

We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. 

Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers

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