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Inside Sales Consultant, London

  • London
  • Commercial
  • Full time
  • R-0002627

Description

We’re Dojo

Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

The Role


Dojo is growing, fast. We’re disrupting the payments industry and now is the perfect time to join our high performing Inside Sales team.


Bringing passion for the positive impact our products can have on our customers and their business, you will be responsible for building strong relationships with small and medium sized businesses across various industries. You’ll provide advice on the best products and services for them and successfully turn warm leads into new, happy customers.

You’ll be based out of our London office, with a hybrid approach to working, with the majority of your contact with customers over the phone. We’ll reward your hard work and impact you’ll have on the business with a competitive package combining a high basic salary of £50,000 with uncapped commission opportunities to take your OTE to £100,000 - £120,000, as well as our wider benefits package below.


What you will do…

  • Consult with business owners across various industries who are interested in setting up, or changing providers, for their payment processes

  • Answer inbound calls from potential customers and turn warm leads (customer enquiries) into new customers utilising your exceptional product knowledge

  • Maximise your conversion of leads and negotiate deals with the customer, ensuring the agreement is in the best interest to the customer and to Dojo

  • Manage your own pipeline to achieve and surpass monthly targets

  • Manage sales cycles of 1-2 weeks, keeping potential customers warm throughout the process

  • Provide a consultative and customer-centric service, championing an exceptional customer experience

What you will bring...

  • Proven success in B2B telesales, ideally in a value based sales environment

  • A track record of exceeding targets; you’re consistently a top performer in your current team

  • Outstanding communication skills, with a natural ability to build instant rapport with potential customers and identify the best solutions for their business

  • A consultative and customer centric mindset, using empathetic listening in order to offer the best product and service fit for each customer

  • A natural ability to build rapport with potential customers

  • Self-motivation and results driven attitude

  • Confidence and assurance in your ability over ego or arrogance

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. 

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.

We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. 

Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers

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