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Engineering Manager - Payments Platform

  • London
  • Technology
  • Full time
  • R-0002945

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role

Our Payments Platform is the backbone of everything we do at Dojo. It underpins our ability to scale across markets and customer segments, consistently delivering outstanding value to our customers within the experience economy. Our vision is to enable seamless, 24/7 transactions that feel like magic. We aspire to build a platform so extraordinary that it provides our customers with the dependability they deserve. We want transactions to be more than mere exchanges; we want them to become the backdrop for the remarkable experiences we want to offer to our customers. We want to empower Dojo to unlock industry-defining products and propel us toward becoming a global leader.

We are looking for someone who takes pride & ownership in what they build and being able to voice their opinion and share their expertise. They shouldn’t be afraid to celebrate their successes, admit their mistakes and turn to others for help, maintaining a sense of honesty and humility. They should be looking to improve each day, caring about the tech, architecture, and people they interact with, understanding both the small details and the big picture in everything we do. 

As an Engineering Manager in this space you’ll make a huge impact, covering current & future products, aligning and mentoring teams of talented developers, promoting growth and discussion, working cross functionally and helping shape everything we do. 

What you will do...

  • Manage multiple delivery teams over a large domain area, encouraging appropriate levels of consistency while supporting team autonomy.

  • Work alongside product managers, heads of department and technical leads, enabling high-performing teams to produce high-impact, high-quality work and promoting knowledge sharing across the business.

  • Foster an environment where problems can be shared, understood and resolved, always keeping the customer at the heart of decision making.

  • Be a champion for engineering best practices, keeping security, scalability, observability, reliability and efficiency improvements in mind at all times.

  • Understand the roadmap, proactively address hiring issues with the team and making sure organisational priorities are aligned with the issues being resolved.

  • Mentor and coach your direct reports, working in tandem with agile coaches to enable continual improvement in our technology leaders.

  • Provide a clear development framework in collaboration with other engineering managers and heads of department.

What you will bring...

  • A technical background, previously working as an engineer at a senior level with both client and server-side technologies.

  • A deep understanding of modern software development in an agile environment.

  • The ability to understand, discuss topics such as architecture, APIs, pattern usage and event-driven system design.

  • Experience managing or mentoring high-performing engineers or teams of engineers.

  • Strong relationship-building skills, employing empathy, respect and acceptance for people with different backgrounds and opinions.

  • An attitude of leading by example, consistently demonstrating and promoting the values we expect from every member of the engineering team.

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at . Learn more about Life at Dojo on LinkedIn and Instagram .