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Reward Analyst

  • London
  • People
  • Full time
  • R-0002568

Description

We’re Dojo

Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here . 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 

The role

We are looking for a Reward Analyst to join our team, reporting to the Director of Total Reward & People Ops. We’re on the cusp of going international, and the increased demands on the Reward & benefits team make this a super exciting time to join!

We know that our people are the key to our success. We invest time to attract, retain and develop the best people for today and for the future. We create a unique and innovative environment where our employees have the opportunity to develop and are rewarded for the contributions they make.

What you will do…

  • Own, develop, streamline and automate all processes relating to salary surveys, benchmarking and reporting/ reward analytics (UK and Continental Europe)

  • Key contact with our compensation partners Willis Towers Watson (WTW) and Aon (Radford)

  • Help to build People Partner/ Line Manager capability in taking appropriate reward decisions and helping to communicate the elements of the reward package clearly and simply

  • Continually assess and evaluate the costs and benefits of the reward and recognition package and recommends changes as appropriate

  • Work with colleagues to support/ roll out existing annual programmes (such as DojoLife, Kudos) and manage ongoing programmes. 

  • Look for ways to continually improve Dojo employees understanding of their overall reward package

  • Support on special projects as required by the Director of Total Reward for example: LTIP/ Equity administration, international expansion requirements, gender pay gap reporting 

  • Use data to identify problems within teams (e.g. engagement survey, performance or attrition metrics) before they emerge and work together with your stakeholders in order to formulate and implement solutions + measure their impact

  • Partner closely with the People teams centres of expertise to ensure we’re delivering the right and most valuable initiatives

  • Support on any other people team work streams and ad hoc projects as needed

What you will bring… 

  • Experience in using compensation data, specifically previous experience of using WTW and Radford data.

  • Aptitude for numbers, data, absorbing lots of information.

  • The ability to use data to identify better outcomes or approaches

  • A collaborative team player. Good at building strong, authentic relationships with key partners in the centres of expertise

  • You have high curiosity and are a self starter, with a proactive can-do attitude.

  • Analytical skills to help you design and deliver people plans which align to the business goals

  • A willingness to learn and a practical ‘hands on’ approach; happy to roll up your sleeves .

  • Experience in a fast-growth tech scale up would be great, but isn’t a must!

  • Comfort with ambiguity and a fast paced environment - not all of our problems are defined, nor all our processes built out and things change quickly.  

  • Strong skill levels using Excel/ G sheets

Our values

At Dojo, we’re curious . We have an insatiable desire to learn and innovate. And we’re relentless . We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed . 

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. 

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.

We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. 

Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers . 

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